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FiveM Consulting

Your partner in

insurance

tansformation.

We help small and mid-sized insurers cut through the noise of
modernization — bringing simplicity, clarity, and confidence to the
work that matters most.

We make modernization efficient and attainable.

We help organizations with transformations leveraging a proven framework that accelerates and simplifies modernization.

The complete modernization system is designed specifically for small-to-medium sized insurance organizations.

The old way of modernization

Most modernization initiatives get to a point where they are

Misaligned business and IT goals
Challenges with data integrity and availability
Adopting technology for the sake of technology
Fighting friction versus building innovation
A never-ending reliance on legacy systems

There is a better way

Imagine having a very clearly defined plan that gives you the foundation you can believe in to become a market leader. FiveM will help you:

Achieve strategic alignment with your business objectives

Build a scalable and future-proof business & technology architecture

Evolve With A Proven, Employee-Centric Change Management Program

Communicate a vision that will generate excitement and collaboration

Put Data in the center and leverage best In-class technology

Up-skill your team to meet the demands of next-gen expectations

Miguel and the FiveM team brought our strategy into focus with their two-day workshop. They delivered significant value for a modest fee. But most importantly, we found it well worth investment of time by our leadership team.

"FiveM has provided us with wide-ranging strategic and execution support across both our technology and operational areas. They've become critical trusted advisors to our executive team and functional leaders."

The FiveM Framework

Redefining modernization in insurance

Our deep industry knowledge and decades of experience leading multiple modernization initiatives have given us the unique opportunity to redefine how companies successfully improve their technology and build innovation. The FiveM framework is a data-centric approach that simplifies the entire process and allows your team to achieve quick wins delivering immediate value.

Aspiration

Words matter! Together, we will carefully choose the words that describe the next 1-3 years of your strategy.

Where to play

Defining geographies and customer segments are the key to ensuring your products and experiences match with customer expectations.

How to win

The fun part! Defining the what capabilities you need, defining what must be true in order to be successful in your chosen markets.

Measurement

How are we keeping score? Identifying key organizational metrics will help us ensure we are on track to achieving our winning aspiration.

FiveM clients see immediate results with more agile and efficient operations, reduced costs, increased profits, and greater market competitiveness.

Meet the Founder of FiveM

Miguel Edwards is one of the insurance industry’s top technology leaders and a trusted advisor with extensive and unique expertise in defining and executing on transformational initiatives, with a specialization in Operations Management, Technology Modernization, Data & Analytics, Salesforce Strategy, and Organizational Design & Effectiveness.

Miguel has lead several successful modernization initiatives for some of the most widely recognized and respected insurance companies in the world – successfully expanding distribution, spurring premium growth, optimizing agent & customer experience, and reducing operating costs. He is dedicated to your company’s success, coaching teams, and helping others realize their true potential.

Imagine where you'll be in just a few months of working with us

More time focusing on strategic priorities than putting out fires

Reduced technical debt and a system to keep it under control

More time to explore emerging technology and thinking about how to leverage innovation to grow your business

Not worrying about the scalability of your architecture or crushing technical debt

Greater alignment within your organization and perceived value of the IT organization

Feeling confident and ready for the next stage of growth

Areas of Expertise

Let's build your ideal solution

Our in-depth experience allows us to build a bespoke approach to modernization that's best suited for your business, its unique advantaged and goals.

Business

Distribution strategies
GA/MGA formation
Program business development and management
D2C offerings
Product/geographic expansion
Incentive compensation
Organizational change management/change agility
Legal and regulatory compliance support
TPA and large contract negotiation

Tech & Ops

Business process & technology modernization
Cyber-insurance and table tops
Data integration and analytics
Salesforce.com program orchestration
Program delivery support
Information security & data privacy
Ecommerce solutions
Cloud migrations
Technology change management

Our Partners:

Get the Free E-Book

5 key lessons in modernization

FiveM has extensive experience advising leaders and their organizations through a variety of modernization initiatives. That experience has led to valuable insights and the collection of “The Five Key Lessons” when investing in a digital transformation.